Terms & Conditions
# Terms and Conditions for InteXMetals
**Effective Date: May 13 - 2024
Welcome to InteXMetals, accessible via InteXMetals.com. These Terms and Conditions outline the rules and regulations for using our website and services, primarily focusing on the import and export of commodities, with a specialization in bare-metal powder.
By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using our website or services. We encourage you to read these Terms carefully and regularly review them for any updates.
## 1. **Definitions**
- **Company:** Refers to InteXMetals and its affiliates, including any subsidiaries or partners involved in the provision of services.
- **Website:** Refers to InteXMetals.com and all related pages and services hosted under this domain.
- **User:** Any individual, business, or entity accessing the website or engaging with our services.
- **Services:** Encompasses all offerings provided by the Company, including but not limited to commodities import and export, sales of bare-metal powder, and related consulting services.
## 2. **Acceptance of Terms**
By using the Website and Services, you confirm that you have read, understood, and agreed to these Terms. The Company reserves the right to modify these Terms at any time, with changes effective immediately upon posting on the Website. Users are encouraged to review these Terms periodically for updates or changes.
## 3. **User Responsibilities**
Users agree to:
- Provide accurate, current, and complete information during the registration, transaction, and inquiry processes.
- Maintain the confidentiality of their account information, including passwords, and notify the Company immediately of any unauthorized use.
- Comply with all applicable laws and regulations regarding their use of the Website and Services.
- Not engage in any activity that may disrupt or interfere with the operation of the Website or the Services, including but not limited to the use of viruses, worms, or other malicious software.
## 4. **Services Offered**
InteXMetals specializes in:
- **Import and Export of Commodities:** We facilitate the trade of a wide range of commodities across global markets, ensuring compliance with international regulations and standards.
- **Bare-Metal Powder Supply:** Our expertise in bare-metal powder includes sourcing, quality control, and delivery to meet the specific needs of our clients, including those in the manufacturing and additive manufacturing sectors.
We reserve the right to modify or discontinue any aspect of our Services without prior notice.
## 5. **Payment Terms**
Payments for Services can be made through the following methods:
- **Bank Transfer:** Direct payments to our designated bank account. Users are responsible for any transaction fees incurred during the transfer process.
Minor fees if applicable we accept the following:
- **Credit Card:** Payments can be processed securely through authorized online payment gateways. Users must provide valid credit card information and agree to the terms of the payment processor.
- **PayPal:** We accept payments through the PayPal platform, allowing for secure transactions. Users must have a valid PayPal account to utilize this payment method.
All payments must be made in the currency specified in the invoice. Payment terms will be outlined in individual agreements or invoices, including any applicable deposit requirements, payment schedules, and penalties for late payments.
## 6. **Shipping and Delivery**
Shipping terms for all transactions will be determined in accordance with the latest Incoterms published by the International Chamber of Commerce (ICC). The applicable Incoterms will be specified in the invoice or contract. Common Incoterms include, but are not limited to:
- **EXW (Ex Works):** The seller makes the goods available at their premises, and the buyer bears all costs and risks involved in taking the goods to their desired destination.
- **FOB (Free on Board):** The seller is responsible for delivering the goods to a port of shipment, clearing the goods for export, and the buyer assumes all costs and risks once the goods are on board the vessel.
- **CIF (Cost, Insurance, and Freight):** The seller pays for the costs of shipping and insurance, delivering the goods to the port of destination, while the buyer assumes risk upon unloading.
- **DDP (Delivered Duty Paid):** The seller assumes all responsibilities and costs associated with delivering the goods to the buyer's location, including import duties and taxes.
Delivery timelines will be communicated at the time of order confirmation and may vary based on the chosen shipping method, destination, and customs clearance processes.
## 7. **Returns and Refunds**
- All sales are final unless otherwise specified in writing. In the event of a dispute regarding the quality or quantity of goods received, customers must notify InteXMetals within 72 hours of delivery to initiate a resolution.
- Requests for returns or refunds must be made in writing and are subject to review and approval by the Company. Approved returns must be initiated within the specified timeframe and will be subject to a restocking fee if applicable.
- Any returned items must be in their original condition and packaging. Shipping costs for returns may be the responsibility of the customer unless otherwise agreed upon.
## 8. **Limitation of Liability**
To the maximum extent permitted by law, InteXMetals shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of the Website or Services, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim related to the Services shall not exceed the amount paid by the user for the Services in question.
## 9. **Intellectual Property**
All content on the Website, including but not limited to text, graphics, logos, and software, is the property of InteXMetals and is protected by copyright, trademark, and other intellectual property laws. Users may not reproduce, distribute, or create derivative works without prior written permission from the Company. Unauthorized use of the Company’s intellectual property may result in legal action.
## 10. **Privacy Policy**
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you consent to our collection and use of your information in accordance with the Privacy Policy. We encourage you to review the Privacy Policy for detailed information.
## 11. **Governing Law**
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction]. You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in such courts.
## 12. **Force Majeure**
InteXMetals shall not be liable for any failure to perform its obligations under these Terms if such failure arises from any cause beyond its reasonable control, including but not limited to acts of God, fire, flood, war, terrorism, labor disputes, or governmental actions.
## 13. **Severability**
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be interpreted to reflect the original intent of the parties.
## 14. **Modifications to Terms**
InteXMetals reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website, and users are encouraged to review these Terms regularly. Continued use of the Website and Services after any modifications constitutes acceptance of the new Terms.
## 15. **Contact Information**
For any questions or concerns regarding these Terms, please contact us at:
By using the Website and Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Thank you for choosing InteXMetals!